Service Assurance

Effortless business communications

We provide smart usage based plans, modified according to your requirement.

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Service Assurance at Connect in Cloud Ltd

At Connect in Cloud Ltd, we guarantee top-notch service assurance. Our dedicated team focuses on minimizing issues and maximizing performance, ensuring your cloud services run smoothly and efficiently. With us, you get peace of mind knowing your digital assets are in expert hands.

Phone

Be a part of a highly secure government phone system to support all your citizens and staff. Save money with our budget-friendly digital solutions.

Contact Centre

Start conversations with citizens across multiple locations using features like voice, chat, SMS, social media, or email.

Messaging

Stay in touch with all your staff, record the conversations, and comment simultaneously for instant collaborations.

Video

Host virtual staff meetings and roundtables with a single click HD video meetings. Join via a web browser (no downloads needed).

Service Assurance at affordable cost

Dive into top-notch service assurance without emptying your wallet. We make sure you get reliable, stellar support so your services stay smooth and snappy, all without breaking the bank.

Zero Compromises

Top quality, no cutting corners.

Budget-Friendly

Keeps your wallet happy.

Efficiency Boost

More bang for your buck.

Stress-Free

Worry less, achieve more.

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Get your Service Assurance today

Ever felt like you’re walking a tightrope trying to keep your services running smoothly? Well, you can pack away that balancing act because service assurance has got your back. Imagine having a buddy who’s always checking the ropes, ensuring everything stays tip-top. That’s what we offer. With us, you get:

Peace of mind that your services are running like a dream.
Quick fixes before you even realize there was a glitch.
A smooth experience for your customers, every single time.
Oh, and did we mention, it’s super affordable?
So, why wait for a hiccup to happen? Let’s chat and get you set up with service assurance today. Who knows what amazing things you could achieve with a little extra peace of mind?

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Positive Reviews

Welcome to Connect in Cloud Business PBX Service

Connecting You to Superior Customer Service

Our reliable Business telephone service will connect you to superior customer service. Enjoy efficient call handling, personalized interactions, and reliable support. Elevate your business communication for enhanced customer satisfaction and loyalty.

900+ Reviews

What we do

Optimizing Your Customer Support Experience

Multi Language Support

Our Business Telpehone service offers multi-language support, ensuring effective communication with your diverse customer base. Provide exceptional service in multiple languages, enhancing customer satisfaction and expanding your business reach effortlessly.

Professional Staffs

Our Business Telephone Service is supported by a team of professional staff dedicated to ensuring your communication needs are met. Benefit from expert guidance, timely assistance, and personalized solutions tailored to your business, guaranteeing a seamless and productive experience.

Satisfaction Guarantee

Our Business Telephone Service comes with a satisfaction guarantee. We are committed to providing you with a reliable, feature-rich communication solution. If you're not completely satisfied, we'll work with you to make it right, ensuring your business communication needs are met to your satisfaction.

Quotation

Free Consultation and Free Quotation

We protect all your information and conversations with our industry-compliant data centers and comprehensive security system.

Our Benefits

Where Every Customer Is Treated Like Royalty

Pay as you grow

Scale users up and down so your business telephone system plans as your business grows. Only pay for what you use every month.

Training and Support

Benefit from comprehensive training and support. Our experts ensure your team maximizes the potential of your Hosted PBX system.

Reporting and Insight

Gain valuable insights with detailed reports. Enhance decision-making and efficiency for your business PBX system with our reporting tools.

Support Consultation

Receive expert guidance and consultation tailored to your business needs, maximizing the effectiveness of your Hosted PBX system.

Get Started

Customer Care, Crafted with Excellence

Pricing Plan

Affordable Pricing Packages

£20

/ Package

Basic Package

Includes essential PBX features such as call forwarding, voicemail, auto-attendant, and basic call analytics.

What's included?

*Terms and Conditions apply

£30

/ Package

Regular Package

Offers advanced PBX features including call queuing, advanced call routing, CRM integration, and mobile app support.

What's included?

*Terms and Conditions apply

£40

/ Package

Premium Package

Comprehensive PBX features including video conferencing, call recording, speech analytics, and integration with productivity tools.

What's included?

*Terms and Conditions apply

Need a custom pricing plan?

FAQs

Frequently Asked Questions

Think of Service Assurance as your behind-the-scenes hero. It's all about making sure your digital services run smoothly, without any hiccups or roadblocks, so your experience and your customers' experiences are as great as they should be.

Ever had a day when everything techy went wrong? Frustrating, right? Service Assurance steps in to make those days rare. It keeps an eye on your services to catch and fix issues fast—often before you even notice them.

Yes, it can! By catching problems early or avoiding them altogether, you spend less on big fixes and lose less revenue from downtime. Plus, it helps keep your customers happy and coming back, which is always good for the bottom line.

Absolutely! Service Assurance is like giving your services a turbo boost. By ensuring everything works as efficiently as possible, your users enjoy quicker, more reliable access to whatever they need from you.

Nope, not with us. We know tech can be intimidating, so we made our service assurance solutions easy to integrate and use, no matter your tech know-how. Plus, we're here to help every step of the way.

Well, we focus on making it affordable, efficient, and as worry-free as possible. We believe everyone deserves top-notch service assurance, so we've designed ours to be accessible for businesses of all sizes.

Getting started is easy. Just reach out, and we'll chat about your needs and how we can make your digital services smoother than ever. No high-tech talk, just simple steps to better service.

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020 3146 2222

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How can we help today?

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