Web Technologies & Business Utilities

CLOUD PHONE • ADMINISTRATION

Virtual PBX

Reliable, AI-first cloud calling across devices

The smart, reliable business cloud phone system

Advance your business communications with the industry leader in hosted PBX.

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On-premise PBX phone systems can no longer support the demands of the modern workplace.

What you need is a virtual PBX solution that lets you and your team work from anywhere while remaining connected. Enable your businesses to compete in the new world of work.

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What is Virtual PBX ?

Virtual PBX is a business PBX system that uses an internet connection to allow you and your organization to answer incoming calls and route it to the right extension or directory. Also called cloud PBX or IP PBX, it uses cloud technology to enable you to use all traditional PBX features and enjoy the benefits of unified communications.

Instead of relying on physical hardware, such as switchboards and landlines, the virtual PBX taps into the cloud to give your organization a private network so your employees, clients, and partners can talk to one another securely.

Powered with cloud technology, enjoy this unified communication solution to upgrade your systems, and expand your business communication. Get more functions than the traditional PBX—voice, fax, voicemail, extensions, conferencing, paging, intercom calling, and toll-free number. Instead, experience advanced PBX features only a Virtual PBX provider can give, such as complete mobile integration, business SMS, video calls, and online meetings. Plus, you can enjoy all these features without the hassle of chunky hardware. 

There’s no need for highly complex IT devices or call centers. A virtual PBX allows you to manage inbound phone calls from any device including your laptop and mobile phone. 
 
Your edge when you shift to a virtual PBX is that you’re not just transitioning from an old business phone system to a new one, you can combine the functions and features of the traditional PBX system in one unified virtual PBX system that caters to voice/telephony, conferencing, messaging, collaboration, and video so you can provide a more holistic experience to your callers and clients.

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PBX systems for any industry

Ultimately Business Telephone Systems in the UK are scalable from 2-200 users on a single box or if needed a CIC-chained setup of multiple PABX primary units.

That means that the small office phone system you install has all of the exact same features and functionality as a lot of big company services, for a much lower cost!

Take control of your business PBX system. With a cloud-hosted PBX service provider like RingCentral, you can administer, edit and moderate essential phone functions via an online dashboard. You can set up a Ring Group, establish new handset extensions and endpoints, and create a call routing path.

Video guide for PBX system

Built on a secure cloud platform with a robust portfolio of security and compliance certifications, as well as compliance with global regulations.

Virtual presence

Enable your team members to check whether colleagues are online, offline, or engaged in a call. With the presence feature from CIC, your team can manage inbound calls more efficiently. 

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PABX Handsets Business Telephone Systems can be found in 3 standard types:

Analogue phones need telephone Cat3 cable and are the cheapest, most basic type of phone.

They are exceptionally reliable and offer basic transfer and phone call hold functions.

Digital handsets have a little more functions and functionality than a traditional analogue handset, including Incoming caller identification, handling of 2 or more calls at the same time, speaker and conference facilities, and more.

IP phones | operate on Cat 5 cabling, they have all the features of the above system and a lot more. Generally, one has either and all IP PABX options or an analogue/digital phone solution. IP phones are outstanding for future-proofing your company and developing a unified communication system.

What are the benefits of CIC Virtual PBX phone system?

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This depends on the nature of your business and the calls you take. Speak to one of our experts for advice on what’s best for your specific needs.

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Not at all! We know you’ve got enough on your plate, so we’ve made switching as easy as pie. Think seamless transition, no downtime, and our friendly support squad guiding you every step of the way. It’s like your business doesn’t miss a beat.

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We get it, every penny counts. That’s why our plans are designed to offer you serious value without the wallet-ache. Flexible pricing means you get exactly what you need, without paying for extras you don’t. It’s smart spending with a cherry on top.

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What are the benefits of CIC Virtual PBX phone system?

With choosing the best small business telephone system deal becoming such a difficult task, the important aspect is to ensure you get the best features to ensure you get the most from your investment in the long term.

These powerful features will provide your business with the ability to get more out of your team in the long run and can pay for the solution entirely in time saved and money earned.

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